SkyePoint Decisions, Inc.

  • Siebel CRM Product Services Engineer

    Job Location US-VA-McLean
    Job Type
    Immediate Hire
    Information Technology
  • Overview

    SkyePoint Decisions, Inc. has a need for a highly motivated individual to fill the role of a Siebel Product Services Engineer in McLean, VA. The qualified applicant will support the Department of State (DOS) Consular Systems Modernization (CSM) Program, for the Bureau of Consular Affairs (CA). This initiative is intended to modernize and consolidate the operational environment under a common technology framework in order to better support the services provided to CA’s customers.


    • Supports the existing Siebel CRM application and capabilities to be used on the Program, including working with the customer to obtain and maintain the tools and services necessary to support current functionalities in the Siebel applications and its associated interfaces
    • Performs development of fixes and troubleshoot issues in existing Siebel IP 2016 based applications, Oracle BI publisher based reports, Oracle Policy Automation (OPA) and web services written on Oracle SOA platform
    • Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems
    • Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
    • Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications
    • Participates in installations, patches/updates, provides problem resolution, and supports users in the use of Siebel CRM application tools used on the Program
    • Participates in requirements management, system modeling, configuration management, and other systems engineering activities as appropriate


    • Active Secret Clearance
    • Bachelor's degree in a related field and ten (10) years’ experience
    • At least 5 years of experience supporting and developing Siebel CRM applications (using at least version 8.1x, or higher such as IP 2015/2016, experienced developing Siebel OpenUI based interfaces
    • Hands on experience in Siebel application configuration, development of Siebel workflows and integration based capabilities using EAI, and Oracle SOA based web services
    • Experience in Siebel Server Administration and patching of multiple environments
    • Experience actively supporting requirements definition and design of large-scale software systems
    • Experience working in agile development environments
    • Must have a current, active Secret (or higher) clearance


    Preferred Qualifications:


    • Experience having planned and established a similar engineering environment
    • Experience supporting system development, integration and test
    • Experience  of software development methodologies, practices, and tools
    • Experience using engineering environments and tools that support agile development, and especially SAFe, such as JIRA, Rally, VersionOne, Confluence, CAST software to perform software quality testing and Oracle Application Testing Suite


    SkyePoint Decisions is an established ISO 9000:2008 certified small business headquartered in Dulles, Virginia, with local offices across the Washington, DC, metropolitan area. SkyePoint Decisions has grown into a successful federal contractor by combining industry best practices with innovative solutions that consistently meet or exceed customer requirements. We understand and integrate our customer’s technology and mission requirements to successfully deliver high quality, cost effective services on time and on budget.


    SkyePoint Decisions empowers a secure dynamic workforce to complete any mission -- anytime, anywhere. It’s what we call Agency Anywhere®. SkyePoint Decisions delivers Agency Anywhere® by tightly integrating our technical competencies (cybersecurity, cloud services, remote access, collaboration, system & network optimization, device management and more) to provide our customer’s operating environments with the security, flexibility, availability, and operational continuity required to enable today’s on-the-go federal workforce to successfully and securely complete any mission – anytime, anywhere.


    SkyePoint Decisions is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions


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