SkyePoint Decisions, Inc.

ServiceNow Administrator

Job Location US-Remote
Job Type
Immediate Hire
Information Technology


SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. Our focus is on enabling our clients to deliver their mission most efficiently and effectively – anytime, anywhere, securely. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results.


This is a contingent position based upon customer approval.

As a SkyePoint employee you will be given the opportunity to use your imagination, skills, and ingenuity to design, configure, and deploy application and application updates that support our most critical customers’ ability to securely communicate and collaborate to meet mission demands.  In your new role you will share and partner with other like-minded, dedicated professionals to review your thoughts and ideas to improve upon and deploy new applications and application functionality. You will utilize not only your existing development skills and talents to meet your customer’s needs, but also draw upon those new skills that you will learn in your new role. Your ideas and contributions will matter.



The Talent You Bring with these Qualifications 


The candidate shall be proficient with programming skills in C#, .Net, .Net Core, ASP.Net Core SPA, .Net MVC, Angular, SQL, REST Web Services, HTML 5, and have experience with Unit Testing Frameworks, Automated Build Tools, Azure Devops, Git, and Agile Development methodologies.



  • Provide development support for DCAA’s Azure Cloud migration effort, to include building web applications from the ground up using .Net MVC/ASP.Net Core SPA and Angular technologies, converting or redesigning legacy applications using these technologies, and containerizing applications using Docker.
  • Provide support services necessary to continue on-going operations of existing IT systems, DCAA web applications, client-server applications and publicly accessible websites, to include webmaster duties listed below for current intranet and public websites
  • Provide corrective maintenance services, including application bug fixes, fixes to pages/reports that are inaccurate, correcting business rules that contain bad logic, and/or assistance in completion of scheduled infrastructure or software upgrades
  • Maintain, Develop, upgrade and enhance DCAA web applications, client-server applications and publicly accessible websites
  • Design, develop, and implement software solutions that meet all Information Assurance guidelines and regulations using Web Services and Service Oriented Architecture, Enterprise Service Bus technology, and Federated Identity Management, as directed and in a timely manner.
  • Work with Enterprise Architect(s) to make sure design and development efforts align with agency architecture future states, are not duplicated, and are well coordinated and collaborated
  • Automate or increase efficiency of current manual processes (automated builds, automated static and dynamic code analysis, unit testing, logging, release management and test automation for each project)
  • Keeps record of every application Authority to Operate (ATO) detail, collaborate with Information Assurance (IA) to start the Certification and Accreditation (C&A) process using the Risk Management Framework (RMF) process well ahead of ATO expiry
  • Administer Cherwell ITSM  
  • Maintain, upgrade, enhance, monitor, and administer all aspects of the Agency’s Cherwell ITSM capability, this system must maintain a 99% operational status
  • Configuring and customizing business objects 
  • Providing standard and customized Reports to Management 
  • This includes all ITIL management areas and may expand to an Enterprise Service Management (ESM) capability. ESM may include but is not limited to areas such as Human Resources Management and Facilities management.  
  • Training users to utilize Cherwell
  • Patching, upgrading and maintain Cherwell



  • Requires 3 years of progressive Software development experience having programming skills in C#, .Net, .Net Core, ASP.Net Core SPA, .Net MVC, and SQL.
  • Requires 1 year of experience in development projects using agile development methodologies, specifically Scrum, and familiarity with Azure Devops Boards for managing product backlogs and sprints.
  • Experience with Cherwell and ServiceNow required.
  • Comprehensive knowledge in Identity and Access Management.
  • Must have experience implementing ITSMs
  • Strong verbal communication and problem-solving skills 
  • Abiliy to obtain Security+ CE within 2 weeks of hire. 


Applicants selected for this position will require the ability to obtain and maintain an active Secret clearance by providing documentation to show proof of eligibility and background screening. Applicants selected for a security clearance will be subject to a security investigation and must meet eligibility requirement for access to classified information.


What We Can Offer You - 

  • Great Benefits: >70%-80% of medical premiums cost share paid by SkyePoint, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched
  • Certification Incentive Program

CaspPMPCisspSecurity +

  • Paid Referral Program 

 Refer a friend

  • Corporate Sponsored Community Engagement (Giving Back) events every quarter
  • SkyePoint DoD SkillBridge Industry Partner Fellowship Program


  • SkyePoint Professional Growth Programs (Internal Training and Mentoring)
  • SkyePoint Azure Development Environment available to all Developers and technical staff to develop solutions for customers and/or to create innovation to win new business 


  • SkyePoint Professional Sports Ticket Perks, Quarterly Employee Morale Lunches, and Semi-Annual team-building events
  • Flexible Work Environment

SkyePoint Decisions is an established ISO 9001:2015 and ISO/IEC 27001:2013 certified small business and appraised at CMMI Level 3 (with SAM) for Services. We possess a common vision of excellence and foster a collaborative team culture built upon individual performance and accountability. We invest in our people and systems to create value for our clients. It is the SkyePoint Way. We are grateful for the opportunity to work with exceptional people and give back to the communities we serve. Our employees value the flexibility at SkyePoint that allows them to balance quality work and their personal lives.

As a federal contractor, SkyePoint is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

Skyepoint Decisions is a participating E-Verify Employer. 

SkyePoint Decisions is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.


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